Energy Accounts Payment Assistance (eapa) Scheme

The Energy Accounts Payment Assistance (EAPA) Scheme helps people experiencing a short term financial crisis or emergency to pay their electricity or natural gas bill. The scheme helps people’stay connected to essential energy services during a financial crisis. This scheme is not available on an ongoing basis. EAPA vouchers are issued by participating EAPA providers such as St Vincent de Paul, Salvation Army, Anglicare and many others. The Scheme uses a voucher system and each voucher is worth $50. The EAPA provider assesses the customer?s situation and determines each case based on individual circumstances. The vouchers issued to the customer will be sent to the retailer electronically by the EAPA provider and the vouchers will be paid to the customer?s account.


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